Exceeding guest expectations is a fundamental building block to success. The offering you present to your guest needs to be carefully designed and presented in order to exceed the most demanding of guest expectation needs. The Spa environment is no longer just an add-on service in a remote corner of your property or building. It is a sophisticated science that requires skills, precision, passion, and exceptional technical knowledge as well as dedicated love for the industry. The journey I took on with the team from The Spa Consultants offered me more than what I just explained. Being in partnership with Marisa, Anna, and their team of professionals in not only a wise business choice but an exceptional honour, they have redesigned and relaunched our Spa with exceptional care and dedication. Producing rewarding results within the initial contract period. I highly recommend that you take on the journey with this team and experience the passion for this industry. May you be blessed on this journey of excellence!